NHTSA Complaint #11360933 — 2000 HONDA CR-V

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11360933
Vehicle	2000 HONDA CR-V
Component	AIR BAGS
Date of Incident	September 19, 2020
Date Filed	September 24, 2020
Mileage	247,657 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

MY HONDA DEALER HAS BEEN UNABLE TO REPLACE THE DEFECTIVE AIRBAG FOR MORE THAN 150 DAYS FROM 13 APRIL 2020, WHEN I FIRST ASKED FOR A REPAIR APPOINTMENT. HE SAYS THE "PART IS STILL UNAVAILABLE." HANDA SENT ME NHTSA RECALL 20V-027 IMPORTANT SAFETY RECALL NOTICE IN MARCH 2020, INFORMING ME THAT THE DRIVER FRONT AIRBAG MODULE IS DEFECTIVE. IN THE NOTICE, HONDA ASKED FOR "PATIENCE" WHILE THEY PREPARED THE REPLACEMENT PART. BUT IT HAS BEEN MORE THAN 150 DAYS SINCE I ASKED FOR AN APPOINTMENT AND MORE THAN 180 DAYS SINCE I RECEIVED THE NOTICE. HALF A YEAR IS TOO LONG TO LEAVE ME DRIVING AROUND IN AN UNSAFE VEHICLE. PLEASE URGE HONDA TO GET GOING ON MAKING THE REPLACEMENT PART! THANK YOU.

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