NHTSA Complaint #11360905 — 2020 SUBARU FORESTER

I WAS DRIVING MY 2020 SUBARU FORESTER AND JUST BEGINNING TO ACCELERATE TRAVELING ABOUT 35 MPH IN THE LEFT LANE OF A STRAIGHT TWO LANE ENTRANCE RAMP TO A HIGHWAY. IN THE RIGHT LANE AND IN FRONT OF ME WAS A TRUCK PULLING A TRAILER WITH ANOTHER VEHICLE ON THE TRAILER TRAVELING AT ABOUT THE SAME SPEED. THIS INCIDENT OCCURRED ON A CLEAR DAY AROUND 3:00PM IN SEPTEMBER. THE TRUCK WITH TRAILER IN FRONT OF ME KICKED UP A FEW ROAD PEBBLES. BY THE SOUNDS OF THE PEBBLES HITTING THE UNDERSIDE OF THE TRAILER, I COULD TELL THAT THEY WERE SMALL CHIPS OF STONE. THEN, I HEARD ONE OF THEM PING ON MY WINDSHIELD AND IMMEDIATELY SAW A DIAGONAL CRACK (FROM LEFT TO RIGHT) THAT BEGAN UNDER THE RUBBER AROUND THE WINDSHIELD AND EXTENDED DOWN ABOUT 20 INCHES IN FRONT OF ME. THERE WAS NO SPIDER WEBBING OF THE GLASS AND NO VISIBLE POCK MARK WHERE THE PEBBLE MAY HAVE HIT. I COMPLETED MY TRIP HOME AND HAD THE WINDSHIELD REPLACED AND THE FRONT RADAR RECALIBRATED AS SOON AS PARTS AND SERVICE WERE AVAILABLE. I HAVE OWNED AT LEAST 7 CARS (MOST OF THEM OLDER MODELS) THROUGHOUT MY LIFE AND HAVE EVEN HAD SOME OF THOSE CARS HIT BY PEBBLES AND STONES KICKED UP BY OTHER VEHICLES. I HAVE NEVER HAD A WINDSHIELD CRACK IN ALL THAT TIME. MY RECENT INCIDENT WITH MY SUBARU HAPPENED WHEN THIS VEHICLE WAS ONLY 11 MONTHS OLD!!! I DO NOT FEEL THAT A SMALL PEBBLE WITH VEHICLES TRAVELING AT MODEST SPEED SHOULD HAVE SO EASILY CRACKED THE WINDSHIELD OF MY FORESTER THAT I PURCHASED BASED UPON ITS SAFETY FEATURES, INCLUDING THE EYESIGHT DRIVER ASSIST TECHNOLOGY WHICH WAS COMPROMISED BY THIS CRACK. I AM CONCERNED THAT THE WINDSHIELD CRACKED TOO EASILY IN THIS LESS THAN A YEAR OLD VEHICLE.