NHTSA Complaint #11360844 — 2012 BMW X5 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11360844
Vehicle	2012 BMW X5
Component	ELECTRICAL SYSTEM
Date of Incident	September 23, 2020
Date Filed	September 23, 2020
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE IDLER PULLEY BOLT BROKE FOR THE THIRD TIME. THE CAR HAS APPROX 60 K MILES, AND THE LAST REPLACEMENT WAS DONE IN MAY 2018, APPROX 15 K MILES AGO. VEHICLE WAS MOVING AND IT LOST THE STEERING (STEERING HYDRAULICS STOPPED WORKING, MAKING IT VERY DIFFICULT TO STEER), BATTERY INDICATOR CAME ON AND THE ENGINE COOLING FAN SET ON HIGH SPEED. THE INCIDENT HAPPENED WHILE DRIVING, APPROX HALF THE MILE FROM THE HOUSE. WAS ABLE TO SLOWLY PULLED IT IN FRONT OF THE HOUSE. NOTIFIED THE DEALER AND WAITING FOR THEM TO COME AND PICK IT UP, THE CAR IS NOT DRIVEABLE. THIS INCIDENT, WITH THE IDLER PULLEY BOLT IS THE THIRD TIME AFTER THEIR INITIAL RECALL. BMW DOES NOT HAVE A REMEDY FOR THIS.

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