NHTSA Complaint #11360575 — 2020 SUBARU FORESTER
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11360575 |
| Vehicle | 2020 SUBARU FORESTER |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | 1,398 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OK |
Consumer Description
I HAVE OWNED MY BRAND NEW 2020 FORESTER FOR 6 WEEKS. AS I WAS BACKING MY CAR INTO A PARKING SPOT AT WORK (IT WAS RAINING), I SAW WHAT I THOUGHT WAS A RAIN STREAK APPEARING - STARTED ON THE LOWER LEFT OF THE DRIVER'S SIDE WINDSHIELD - I WATCHED AS IT GREW TO A 16-18 INCH CRACK! NOTHING, ABSOLUTELY NOTHING HIT THE WINDSHIELD. TRAFFIC WAS SLOWER THAN USUAL BECAUSE OF THE RAIN AND AFTER EXITING THE HIGHWAY, THERE WAS NO TRAFFIC ON THE LESS THAN 5 MINUTE TRIP TO MY WORKPLACE. I FELT NOTHING ON THE INSIDE AND THE OUTSIDE WAS SMOOTH, AT FIRST. SINCE IT WAS RAINING FAIRLY HARD - I CAME OUT 30 MINUTES LATER AND NOT ONLY HAD THE CRACK GROWN IN LENGTH - THE CRACK HAD WIDENED ENOUGH THAT I COULD FEEL IT! WHEN I GOT BACK TO MY COMPUTER - I GOOGLED AND FOUND HUNDREDS OF SIMILAR EXPERIENCES WITH THE FORESTER WINDSHIELDS. I AM SO ANGRY - I WOULD HAVE NEVER BOUGHT THIS VEHICLE HAD I KNOWN ABOUT THE WINDSHIELD ISSUES. I'M TAKING IT TO THE DEALER TOMORROW. IT BETTER GET FIXED - OR I WILL PURSUE LEGAL ACTION AGAINST SUBARU. I JUST MADE MY FIRST CAR PAYMENT!!
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