NHTSA Complaint #11360468 — 2015 TOYOTA TACOMA

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11360468
Vehicle	2015 TOYOTA TACOMA
Component	WHEELS
Date of Incident	September 20, 2020
Date Filed	September 22, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I BOUGHT ALL 4 OF MY TIRES AT THE TIRE SHOP AND I HAVEN'T DROVE MORE THEN 5,000 MILES ON THEM AND IT SEEMED TO ME THAT THERE WAS A TREAD SEPARATION SO I WENT TO TAKE THEM IN TO CHANGE MY TIRES BECAUSE I HAD WARRANTY ON THEM . WHEN I TOLD ABOUT IT THEY SAID THEY COULDN'T DO ANYTHING AND I WOULD HAVE TO BUY NEW TIRES AND THE WARRANTY DIDN'T COVER IT . I NOTICED IT WHEN I WAS AT WORK AND GRABBING MY DRINK FROM THE TRUCK . I HAVE A DAUGHTER THAT'S 1 AND SAFETY IS MY CONCERN AND WANT MY FAMILY TO BE SAFE . AND FOR ME TO BUY NEW TIRES WOULD PUT A DENT ON MY POCKET BECAUSE I GOT OTHER BILLS AND PRIORITIES TO PAY . SO MY CONCERN IS THAT SHOULD MY WARRANTY COVER MY TIRES AND IS THERE A MANUFACTORY PROBLEM WITH THE TIRES ? I DID TAKE THEM TO 3 OTHER TIRE SHOPS AND 2 OUT OF 3 SAID IT LOOKS LIKE THERE TREAD SEPARATING AND THE OTHER COULDN'T REALLY TELL HOW THAT WOULD HAPPEN .

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