NHTSA Complaint #11360413 — 2015 HYUNDAI SANTA FE ENGINE

Complaint Details

ODI Number	11360413
Vehicle	2015 HYUNDAI SANTA FE
Component	ENGINE
Date of Incident	June 5, 2020
Date Filed	September 22, 2020
Mileage	122,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

GOOD MORNING, I'M REACHING HERE BECAUSE HYUNDAI HAD BEEN NEGLECTING HELPING ME WITH A RECALL THE VEHICLE HAS. THE VEHICLE IS IN THE DOMINICAN REPUBLIC. THE VEHICLE IS AT THE MAGNA HYUNDAI, OFFICIAL DEALER FROM HYUNDAI IN THE DOMINICAN REPUBLIC. I'M ATTACHING THE LAST EMAIL CORPORATE HYUNDAI USA SENT ME. ALL I'M ASKING IS TO FIX THE ENGINE FAILURE BECAUSE OF THE RECALL. THE DEALER IN THE DOMINICAN US WILLING TO COOPERATE IF HYUNDAI USA GIVES THEM THE GREEN LIGHT. THE VEHICLE WAS BUILT HERE IN THE USA. THE VEHICLE WAS JUST USED FOR ABOUT 1K MILES. WE BOUGHT IT IN MARCH 2020.

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