NHTSA Complaint #11360343 — 2012 VOLKSWAGEN PASSAT AIR BAGS

Complaint Details

ODI Number	11360343
Vehicle	2012 VOLKSWAGEN PASSAT
Component	AIR BAGS
Date of Incident	July 15, 2020
Date Filed	September 21, 2020
Mileage	109,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

STEERING WHEEL HAD A SLIGHT TUG AND A NOISE. LOST ALL FUNCTIONS ON STEERING WHEEL. WAS ON A COUNTRY RD. TOOK IT TO A VW MECHANIC IN QUINCY PA ON SEPT 4 2020. THEY SAID THE CLOCK SPRING BROKE AND THERE WAS A RECALL ON IT. I LOOKED IT UP AND RECALL NUMBER 15V483000 CAME UP. IT WAS ALREADY FIXED EVIDENTLY. I GUESS I SHOULD NOT HAVE IT DONE NOW IT IS COSTING 800 DOLLARS.

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