NHTSA Complaint #11360069 — 2015 KIA SOUL

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11360069
Vehicle	2015 KIA SOUL
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	August 20, 2020
Date Filed	September 20, 2020
Mileage	111,723 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

1. I EXPERIENCED THIS TWICE NOW. DRIVING DOWN AN ALLY THE VEHICLE TURNED OFF ON ME. THE SECOND TIME I WAS PARKED RAN INTO MY HOUSE CAME OUT AND IT WAS OFF. LUCKILY I WASN'T ON THE HIGHWAY AT THE TIME OF THIS HAPPENING. ALSO IN SOMEHOW LOCK MY KEYS IN THE VEHICLE WHEN I CAME OUT TO GRAB SOMETHING FROM THE TRUNK . 2. YOU'D THINK A 2015 VEHICLE WOULDN'T LET YOU DO THAT ESPECIALLY WITH THE KEYLESS ENTRY. 3. ALSO I'M NOTICING A VIBRATION IN THE IDLE WHEN SITTING PARKED WITH THE ENGINE ON. 4. WHILE IN CRUISE CONTROL I NOTICED THAT THE CAR DOES NOT STAY AT A CONSISTENT SPEED ESPECIALLY GOING UP AND DOWN HILLS. THE VEHICLE LOSES SPEED WITHIN A 10 TO 20 MILE PER HOUR RANGE.

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