NHTSA Complaint #11359954 — 2018 FORD F-250

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11359954
Vehicle 2018 FORD F-250
Component STEERING
Date of Incident
Date Filed
Mileage 46,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

WHILE TRAVELING ON INTERSTATE AT HIGHWAY SPEEDS (65-75MPH), A VIOLENT SHAKING AND VIBRATION BEGAN SUDDENLY. POTHOLES OR SUDDEN JARRING, SUCH AS TRAVELING OVER A BRIDGE EXPANSION JOINT, SEEMS TO TRIGGER THE INCIDENTS. THE VEHICLE CONTINUES TO SHUDDER AND VIBRATE WITH SUCH INTENSITY, IT MAKES STEERING AND EVEN HOLDING THE STEERING WHEEL TENUOUS AND UNPREDICTABLE. THE VIBRATION DOESN'T DISAPPEAR UNTIL THE VEHICLE HAS SLOWED TO LESS THAN 40 MPH. IT IS A TERRIFYING LOSS OF CONTROL WHILE MOVING AT HIGH SPEED. ROUGH PAVEMENT OR TRANSITIONS IN THE PAVING SURFACE SEEMS TO TRIGGER IT. IT HAS BEGUN AT SPEEDS AS LOW AS 60MPH AND AS HIGH AS 75MPH. I HAVE VIDEO WHICH SHOWS THE EFFECT INSIDE THE PASSENGER COMPARTMENT. THIS IS A 2018 F250 WITH 46K MILES AND FULLY STOCK EVERYTHING. NEVER BEEN MODIFIED OR USED FOR HEAVY OFF ROAD OR TOWING USE.

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