NHTSA Complaint #11359874 — 2015 FORD ESCAPE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11359874 |
| Vehicle | 2015 FORD ESCAPE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 71,600 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
MY 2015 FORD ESCAPE: WARNING LIGHT 'ENGINE FAULT - SERVICE NOW' THAT WOULD GO AWAY WHEN I STOPPED/RESTARTED THE ENGINE. THIS HAPPENED 2-3 TIMES. DEALER SERVICE REP SAID IT WASN'T A PROBLEM UNLESS THE LIGHT REMAINED ON. THE CAR RAN WELL AT ALL TIMES. TWO WEEKS LATER THE LIGHT WOULD COME ON EVERY DAY, BUT DISAPPEAR WHEN RESTARTING. I BROUGHT IT TO THE DEALER AGAIN (CAPITAL FORD 4222 OLEANDER DR. WILMINGTON, NC) AND DIAGNOSIS SHOWED A COOLANT LEAK INTO ENGINE CYLINDER #3. DEALER STATES THAT I NEED A NEW ENGINE, BUT PARTS ARE ON BACK ORDER WITH NO ESTIMATED DELIVERY DATE. PRELIMINARY ESTIMATE OF REPAIR IS $9,242.81. (THIS IS APP $2,000 LESS THAN THE TRADE IN VALUE OF THE VEHICLE)
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