NHTSA Complaint #11359853 — 2016 CHEVROLET COLORADO SUSPENSION

Complaint Details

ODI Number	11359853
Vehicle	2016 CHEVROLET COLORADO
Component	SUSPENSION
Date of Incident	January 21, 2020
Date Filed	September 18, 2020
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT THE VEHICLE DOWNSHIFTED TO 3RD GEAR WHILE APPROACHING A DOWNHILL SLOPE. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO STEER THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHANGED THE OIL AND INFORMED THE CONTACT THAT THE DRIVER'S SIDE UPPER CONTROL ARM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO POAGE CHEVROLET (851 W PEARCE BLVD, WENTZVILLE, MO 63385) WHERE A PENDING APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

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