NHTSA Complaint #11359800 — 2010 LINCOLN MKZ

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11359800
Vehicle	2010 LINCOLN MKZ
Component	POWER TRAIN
Date of Incident	August 1, 2020
Date Filed	September 18, 2020
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE COULD BE SHIFTED FROM PARK INTO DRIVE WITHOUT DEPRESSING THE BRAKE PEDAL. ADDITIONALLY, ON OCCASIONS THE VEHICLE SHIFTED OUT OF PARK INTO DRIVE INDEPENDENTLY AND ROLLED AWAY. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE AND ATTEMPTING TO SHIFT THE VEHICLE INTO DRIVE, THE SHIFTER NOB BRACKET DETACHED FROM THE VEHICLE. THE CONTACT CONTACTED CARSON DODGE CHRYSLER JEEP RAM (3059 S CARSON ST, CARSON CITY, NV 89701; (775) 883-2020) AND WAS INFORMED THERE WAS NO RECALL ON THE VIN. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

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