NHTSA Complaint #11359792 — 2012 TOYOTA CAMRY

TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY. THE CONTACT STATED THAT THE VEHICLE SHUDDERED BETWEEN SPEEDS OF 20 TO 40 MPH. THE SHUDDERING STOPPED WHEN THE VEHICLE EXCEEDED 50 MPH. THE VEHICLE WAS TAKEN TO NYE TOYOTA (1441 GENESEE ST, ONEIDA, NY 13421 (315) 363-1000). THE CONTACT CALLED THE MANUFACTURER WHO CONFIRMED THAT THE CONTACT HAD A RECALL REPAIR FOR THE TORQUE CONVERTER SHUTTERING BACK IN 2015. THE CONTACT WAS INFORMED THAT THE RECALL REPAIR WAS EXTENDED BUT HAD SINCE EXPIRED. THE CONTACT WAS INFORMED THAT SHE WAS RESPONSIBLE FOR THE REPAIRS. THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.