NHTSA Complaint #11355359 — 2019 VOLVO VNL

TL* THE CONTACT OWNS A 2019 VOLVO TRUCK. THE CONTACT STATED WHILE DRIVING AT 65 MPH, THE CONTACT HAD TO TURN THE STEERING WHEEL 45 DEGREES TO THE LEFT BECAUSE THE VEHICLE WAS PULLING TO THE RIGHT. AS THE VEHICLE DROVE OVER SOME BUMPS IN THE ROAD, A THUMP COULD BE FELT IN THE STEERING WHEEL. THE CONTACT PULLED OVER AND UPON INSPECTION, SAW THAT THE U-BOLTS THAT SECURE THE FRONT AXEL TO THE RIGHT FRONT LEAF SPRING WERE VERY LOOSE. THE VEHICLE HAD TO BE TOWED AFTER IT WAS INSPECTED BY A STATE TROOPER AND PLACED OUT OF SERVICE. THE VEHICLE WAS TOWED TO PAT SALMON AND SONS (1242 ORGILL AVE, MEMPHIS, TN 38106 (901) 774-1515). THE CONTACT WAS INFORMED THAT THE VEHICLE HAD NEVER HAD ANY SERVICE OR ALIGNMENT IN THE VEHICLE'S HISTORY. THE CONTACT STATED HE THOUGHT THAT THE U-BOLTS THAT SHOULD LAST THE LIFE OF THE VEHICLE. THE CONTACT STATED THAT THE U-BOLTS HAD LOST THEIR ELASTICITY AND MALFUNCTIONED. THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 409,228. ## VIN PASSED ## VOLVO TRUCK 2019 ##*DT CONSUMER STATED VEHICLE IS A COMPANY TRUCK*JB