NHTSA Complaint #11355338 — 2020 HONDA ACCORD

TL* THE CONTACT OWNS A 2020 HONDA ACCORD. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITH THE CRUISE CONTROL ACTIVATED, THE LANE DEPARTURE FEATURE ACTIVATED, FORCING THE VEHICLE BACK TO THE CENTER IN BETWEEN THE LANES. THE CONTACT STATED THAT WHENEVER AN OBJECT OR ANOTHER VEHICLE WAS NEARBY, THE FORWARD COLLISION AUTOMATIC BRAKING ENGAGED WITHOUT WARNING. THE ACCELERATOR PEDAL WAS DEPRESSED THE VEHICLE RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO MCGRATH HONDA (2020 N RANDALL RD, ELGIN, IL 60123) TO BE DIAGNOSED AND TEST DRIVEN HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS TAKEN BACK 5 ADDITIONAL TIMES WITH THE SAME RESULTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR MORE DIAGNOSTIC TESTING. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,200.