NHTSA Complaint #11355295 — 2016 TOYOTA PRIUS

I WAS DRIVING UPHILL THEN I HAD TO MADE MAKE A STOP SIGN, CAR WOULDN'T MOVE WHEN ACCELERATING, KEPT PRESSING GAS AND STILL NOT MOVING (IT WAS ON DRIVE MODE) DECIDED TO GET OUT AND LOOK AROUND THE CAR. I HEARD UP NORMAL NOISE COMING OUT OF THE EXHAUST. I TURNED ENGINE OFF FOR SOME MINUTES AND IT MOVED. AFTER FEW MINUTES THERE WAS ANOTHER STOP SIGN. SAME THING HAPPENED BUT CAR WOULDN'T MOVE EVEN AFTER TURNING ENGINE IF FOR MORE THAN 15 MINUTES. I HAD TO LEAVE THE CAR SOMEWHERE IN THAT AREA UNTIL I GET IT TOWED. FOLLOWING DAY I TOOK IT TO TOYOTA SERVICE CENTER, THE GUY TOLD ME I WAS THE SECOND PERSON WHO HAD THIS ISSUE THAT DAY. I THINK TOYOTA SERVICE TECH DIDN'T DO GOOD DIAGNOSES AS THE REPORT SAYS I WAS PRESSING THE GAS PEDAL WHEN THE CAR WAS IN NATURAL MODE NOT DRIVE AND THE NOISE I HEARD FROM EXHAUST WAS A RESULT FROM PRESSING THE GAS WHILE CAR IN NATURAL! THAT DOESN'T MAKE ANY SENSE AND I FEEL THAT WAS AN INSULT TO ME. FIRST I LOOKED AT THE CAR MODE TO MAKE SURE IT'S ON DRIVE MODE, I EVEN CHANGED THE DRIVE MODE TO POWER MODE IN CASE IT NEEDED MORE POWER TO MOVE. SECOND. I WAS OUT OF THE CAR, BEHIND THE CAR , LISTENING TO THE NOISE FROM THE EXHAUST SO I DON'T KNOW WHO WAS PRESSING THE GAS PEDAL IN THE CAR, MAYBE THERE WAS A GHOST PUSHING THE GAS PEDAL.