NHTSA Complaint #11355130 — 2019 RAM 1500

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT ABOUT A YEAR AGO, THE VEHICLE WAS INVOLVED IN AN ACCIDENT WHERE HE T-BONED ANOTHER VEHICLE THAT WAS TURNING IN FRONT. AS A RESULT, THE VEHICLE SPUN THREE TIMES BUT THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE INSURANCE AGENCY COMPANY TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC, WHO REPAIRED THE COSMETIC DAMAGES. THE CONTACT THEN TURNED ON THE VEHICLE AND ALL WARNING LIGHTS ON THE DASHBOARD FAILED TO ILLUMINATE AS THE DASHBOARD BECOMES DARK TO THE POINT WHERE THE CONTACT CAN'T SEE. THE CONTACT ALSO STATED THAT THE REAR WINDOWS WORKED HOWEVER, THE DRIVER SIDE AND PASSENGER SIDE WINDOWS FAILED TO OPERATE CORRECTLY AND THE 4 WAY FLASHER WARNING LIGHT THAT ILLUMINATES ON THE VEHICLE OR WORKS PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER (TRI-STAR MOTORS 2 SUPERIOR WAY, UNIONTOWN, PA 15401) WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND HAD SOMEONE INSPECT THE VEHICLE BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE FAILURE MILEAGE APPROXIMATELY 150.