NHTSA Complaint #11355043 — 2015 CHEVROLET EQUINOX

I WAS DRIVING HOME AND DROVE OVER A POT HOLE IN THE ROAD WHEN I WAS TURNING AT INTERSECTION, THEN APPROXIMATELY 3-5 SECONDS AFTER CURTAIN AIR BAGS DEPLOYED AS WELL AS THE ONE FROM STEERING WHEEL. THE STEERING WHEEL AIR BAG DID NOT FULLY INFLATE DUE TO METAL FRAGMENTS THAT WERE SHOT OUT CAUSING A PUNCTURE TO THE AIR BAG AND THOSE FRAGMENTS CAUSED PUNCTURE WOUNDS TO MY ARM, AND CRACKED THE DRIVER SIDE DOOR WINDOW. I WAS NOT IN A COLLISION AT THAT TIME. I HAVE THE REPORT FROM MY INSURANCE WHERE IT STATES THIS CAR HAD A RECALL FOR AIR BAG ISSUES ONE BEING THAT OBJECTS MAY CAUSE INJURY AND OR DEATH FROM SHOOTING OUT. I HAD TAKEN MY VEHICLE TO THE DEALERSHIP IN JUNE DUE TO THE STABILITIES AND SERVICE AIR BAGS LIGHT WAS ON. THIS WAS NOT DISCLOSED TO ME AT THE TIME OF PURCHASE AND ANY OTHER TIME I TOOK IT IN FOR SERVICES. AFTER INVESTIGATION THRU MY INSURANCE IT WAS DECLARED A TOTAL LOSS. I HAVE TRIED REPEATEDLY AND UNSUCCESSFULLY, TO REACH OUT TO MANAGEMENT FOR OVER A MONTH NOW AND THEY SEEM TO NOT WANT TO HELP. I HAVE PHOTOS TO SHOW CONDITION OF THE VEHICLE, THE 23 PAGE REPORT FROM MY INSURANCE AS WELL AS MY INJURIES. I PUT $5000 DOWN , INCLUDED IN THAT WAS A TRADE IN. NOW IM LEFT WITHOUT A CAR AND DEALING WITH A DEALERSHIP THAT SEEMS NOT TO CARE. ON THE 23RD PAGE IS WHERE IT STATES THIS VEHICLE MAY BE ONE OF THE AFFECTED ONES. WELL IT WAS BECAUSE IT HAPPENED TO ME. THE INSURANCE TOOK POSSESSION OF CAR OVER 2 WEEKS AGO.*DT*DT*DT*JB*JB*JS