NHTSA Complaint #11354622 — 2017 TESLA MODEL X

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11354622
Vehicle	2017 TESLA MODEL X
Component	STEERING
Date of Incident	June 19, 2020
Date Filed	September 12, 2020
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

IN JUNE OF 2020, THE LOWER U-JOINT NEAR THE STEERING RACK ENCOUNTERED A FAILED BEARING MAKING THE CAR EXTREMELY DIFFICULT TO TURN FOR 90 DEGREES OF STEERING WHEEL MOVEMENT, FREE FOR 90 DEGREES, HARD FOR 90 DEGREES, AND FREE FOR 90 DEGREES. THIS OCCURED AT APPROXIMATELY 68,000 MILES AND 2.5 YEARS OF OWNERSHIP. BEFORE THIS WAS DIAGNOSED, IT MADE THE CAR DANGEROUS TO DRIVE AND ALMOST CAUSED AN ACCIDENT WHEN MY WIFE WAS DRIVING WHEN IT FIRST OCCURED.

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