NHTSA Complaint #11354429 — 2006 MERCURY MARINER

TL* THE CONTACT CALLED ON BEHALF OF HIS DAUGHTER WHO OWNS A 2006 MERCURY MARINER. THE CONTACT STATED THAT AFTER HIS DAUGHTER TURNED INTO A PARKING LOT DRIVING APPROXIMATELY 15 -20 MPH, THE VEHICLE COLLAPSED WITHOUT WARNING ON THE FRONT PASSENGER'S SIDE. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD OUT OF THE WAY OF OTHER VEHICLES. A TOWING COMPANY WAS CONTACTED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN INSPECTED THE VEHICLE AND NOTICED THAT THE SUBFRAME AND CV-JOINT WERE FRACTURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT ALSO STATED THAT NHTSA CAMPAIGN NUMBER: 15E045000 (SUSPENSION) WAS REPLACED APPROXIMATELY 1 YEAR AGO, AFTER THE WHEEL COLLAPSED ON FRONT DRIVER'S SIDE. THE VEHICLE WAS ALSO REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.