NHTSA Complaint #11354365 — 2019 HONDA CIVIC ELECTRICAL SYSTEM

Complaint Details

ODI Number	11354365
Vehicle	2019 HONDA CIVIC
Component	ELECTRICAL SYSTEM
Date of Incident	September 3, 2020
Date Filed	September 11, 2020
Mileage	56,276 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* A SIGN LANGUAGE INTERPRETER CALLED ON BEHALF OF THE OWNER OF A 2019 HONDA CIVIC. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE ADAPTIVE CRUISE CONTROL FAILED TO OPERATE. THE VEHICLE WAS SHIFTED INTO REVERSE AND TO DRIVE. THE ACC LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT CALLED HONDA OF NEW ROCHELLE (25 E MAIN ST, NEW ROCHELLE, NY 10801) AND SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,276.

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