NHTSA Complaint #11354309 — 2006 HONDA ACCORD

I FILED A RECALL CLAIM WITH AMERICAN HONDA. THE CASE NUMBER IS 11536174. THIS WAS FOR A RECALL ON THE AIRBAGS. ALSO, THERE WAS A RECALL ON THE TRANSMISSION. THE TRANSMISSION STALLS AND DECELERATES WHEN GETTING ABOVE 25 RPM. AMERICAN HONDA SAID THIS ISSUE WAS A RECALL BUT APPEARED TO BE "FIXED" A FEW YEARS AGO. BUT SINCE THIS IS AN ONGOING PROBLEM, I WAS ASSURED IT WOULD BE FIXED. JASON, AT THE SERVICE DEPARTMENT TOLD ME IT WOULD BE "TAKEN CARE OF" BUT THEN, TRIED TO BILL ME $150 FOR "DIAGNOSTIC" FEES PLUS THEN TOLD THE PARTS AND LABOR WOULD BE AN ADDITIONAL $800.WE WERE GIVEN A RENTAL CAR. ABOUT AN HOUR AN 20 MINUTES AFTER DROPPING OFF THE CAR, WE WERE CALLED TO SAY THE CAR WAS READY. ABSOLUTELY NOTHING WAS DONE. THE GLOVE COMPARTMENT WAS STILL LOCKED. THEY WOULD HAVE HAD TO UNLOCK IT TO MAKE THE AIRBAG REPAIR. AMERICAN HONDA TOLD ME THE ENTIRE CANISTER IN THE AIR BAG AREA HAD TO BE REPLACED AS WELL AS NEW AIR BAGS INSTALLED. MISLTIN HONDA SCREWED US! THEY ALSO SAID THESE 2 REPAIRS WOULD TAKE 6 HOURS. THEY FRAUDULENLY BILLED AMERICAN HONDA FOR 6 HOURS AND DID NOTHING! THEY WERE INSTRUCTED TO PROVIDE PROOF OF THE OLD PARTS TO SHOW ANYTHING WAS DONE! MY CAR REMAINS UNSAFE TO DRIVE, POTENTIALLY CAUSING THE AIRBAGS TO NOT DEPLOY AND THE TRANSMISSION TO STALL, CAUSING A CRASH! I'D LIKE MY SERVICE TO BE TAKEN CARE OF BY HONDA IN MANTECA, PLEASE. MISSION ALSO BILLED AMERICAN HONDA FOR OUR RENTAL. THERE WAS ALSO A RECALL ON SOMETHING TO DO WITH THE GAS PEDAL..A PART OR COMPUTER ISSUE.