NHTSA Complaint #11353976 — 2011 CHEVROLET EQUINOX

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING IN THE RAIN, THE WINDSHIELD WIPERS STOPPED WORKING. THE DRIVER'S SIDE WIPER BLADE WAS BENT OVER THE DRIVER'S SIDE MIRROR AND CAUSED THE VEHICLE TO VEER OFF THE ROAD INTO A GRASSY AREA AT THE APARTMENT COMPLEX. THERE WAS NO CRASH REPORTED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VIN. THE CONTACT WAS TOLD THAT SHE WOULD BE CALLED BACK IN TWO OR THREE DAYS. THE CONTACT REFERENCED AN UNKNOWN NHTSA INVESTIGATION ABOUT WINDSHIELD WIPER MOTOR TRANSMISSION FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.