NHTSA Complaint #11353785 — 2013 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11353785
Vehicle	2013 FORD FUSION
Component	STEERING
Date of Incident	September 1, 2020
Date Filed	September 8, 2020
Mileage	109,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE PULLED TO THE LEFT WHILE DEPRESSING THE ACCELERATOR PEDAL. WHILE RELEASING THE ACCELERATOR PEDAL, THE VEHICLE PULLED TO THE RIGHT BUT MUCH HARDER. THE CONTACT INDICATED THAT THE FAILURE WAS MORE NOTICEABLE WHILE DRIVING AT SLOWER SPEEDS. THE VEHICLE WAS TAKEN TO THE AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER HAGEN FORD LOCATED AT 3980 NORTH EUCLID AVE, BAY CITY MI 48706 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.

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