NHTSA Complaint #11353778 — 2014 FORD F-150

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11353778
Vehicle	2014 FORD F-150
Component	SERVICE BRAKES
Date of Incident	August 20, 2020
Date Filed	September 8, 2020
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

SERVICE ADVANCE TRACK, ABS, BREAK LIGHTS ALL ON. BREAK PEDAL FADES TO FLOOR WHEN HELD FORD DEALER SAID MODULE FAILURE. THIS SAME TRUCK HAD RECALL FOR HYDRAULIC FAILURE WAS SERVICED IN 2016 NOW THEY WANT $1600 FOR A NEW MODULE THEN THE SERVICE MANAGER SAID PEDAL WAS NOT SPONGEY. LIKE I SAID STANDING STILL IN ANY GEAR INCLUDING PARK PRESS THE BREAK AND HOLD IT IT FADES TO THE FLOOR REEL SAFE I'M SURE. ABS AND BREAK LIGHT ONLY GO ON WHEN YOU MOVE TRUCK.SERVICE ADVANCE TRACK ON WHEN ENGINE STARTED.

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