NHTSA Complaint #11353750 — 2016 GMC YUKON

TL* THE CONTACT OWNS A 2016 GMC YUKON. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER WHICH SUGGESTED THAT THE VEHICLE NEEDED TO BE DIAGNOSED IN REGARDS TO THE REAR BRAKE LIGHTS OPERATION. THE VEHICLE WAS TAKEN TO COVERT BUICK GMC (11750 RESEARCH BLVD, STE D, AUSTIN, TX 78759, (512) 371-6075) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO FAILURES OR ISSUES FOUND WITH THE REAR BRAKE LIGHTS. THE DEALER DISREGARDED THE LETTER AFTER INSPECTING THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE ISSUE RECURRED AFTER THE VEHICLE WAS RETURNED TO HER CUSTODY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE FORMER DIAGNOSIS WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE SAME DEALER DECLINED THE PURCHASE OF THE PART NEEDED TO FIX THE VEHICLE. THE FAILURE MILEAGE WAS 77,655.