NHTSA Complaint #11353620 — 2012 GMC TERRAIN

I WAS DRIVING MY SONS TO SCHOOL AT AROUND 7:45 AM, MY VEHICLE CUT-OFF IN RUSH HOUR TRAFFIC. I HAD TO QUICKLY PUT ON MY HAZARDS AND FLAG THE VEHICLESIN MY LANE AND DRIVING BEHIND ME TO MOVE AHEAD OF ME. I CALLED GMC WHO TOLD ME TO GO THE NEAREST DEALERSHIP BUT MY INSURANCE SAID THEY WOULD SEND ME A TOW TRUCK TO GET ME THERE. THE CAR WAS TOWED TO ROCKVILLE CENTER GMC WHICH DIAGNOSED THE VEHICLE. THEY CHARGED THE BATTERY AND CLAIMED A CABLE WAS LOOSE BUT THAT DIDN'T MAKE ANY SENSE. THREE YEARS AFTER THE SAME THING HAPPENS AGAIN BUT THIS TIME THE DASHBOARD WARNING STATED THE ENGINE NEEDED CHECKING. THIS TIME I TOOK IT BACK THE NEABORHOOD'S AUTOZONE WHICH RAN DIAGNOSTIC TESTS AND SUGGESTED I RETURN TO MY DEALERSHIP WITH THOSE DIAGNOSIS CODES/ISSUES. THE DEALERSHIP TOOK NOTES FROM AUTOZONE'S PRINTOUT, COMPLETED A SCAN TEST AND STATED THAT A CAMSHAFT ACTUATORS NEEDED REPLACING TO PREVENT STALLING WHILE DRIVING. WHE NASKED WHY THIS WASN'T DONE WHEN I TOOK THERE FOR THAT VERY SAME ISSUE 3 YEARS AGO HE SAID THAT WASN'T THE ISSUE BUT NOW I HAVE TO PAY FOR THE REPAIRS BECAUSE I'M 1 WK SHORT OF THE WARRANTY EXPIRING.