NHTSA Complaint #11353496 — 2018 TESLA MODEL X

FOR 2-3 WEEKS, THE VEHICLE'S RIDE HAS SHUDDERED AND WOBBLED, FROM 1-70 MPH. THE WOBBLE AFFECT IS PARTICULARLY NOTICEABLE WHEN MAKING TURNS, FROM 5+ DEGREES. THE VEHICLE FEELS AS THOUGH A TIRE HAS BEEN BLOWN, BUT THE TIRE SENSORS DO NOT INDICATE ANY TIRE PRESSURE ISSUES. WE HAVE TAKEN THE VEHICLE TO THE MANUFACTURER'S SERVICE CENTER, THINKING INITIALLY THAT THE PROBLEM WAS DRIVETRAIN RELATED. HOWEVER, THE SERVICE CENTER HAS NOTIFIED US THAT THE PROBLEM LIES WITH BOTH REAR TIRES HAVING ISSUES, BOTH INTERNAL SEPARATION AND INTERNAL BUBBLES. THE SERVICE CENTER HAS NOTIFIED US THAT WE MUST PAY FOR REPLACEMENT OF THESE TIRES, WHICH ARE THE VEHICLE'S ORIGINAL TIRES WITH APROX. 25,000 MILES. ALL RESEARCH WE CAN FIND ON INTERNAL SEPARATION AND INTERNAL BUBBLES INDICATES A MANUFACTURING DEFECT. WE ARE GRATEFUL THE ISSUE WAS DISCOVERED BEFORE AN ACCIDENT OCCURED, BUT WONDER WHY THE CONSUMER IS ASKED TO PAY FOR WHAT APPEARS BY ALL OF OUR RESEARCH TO BE A MANUFACTURER'S DEFECT. SHOULDN'T THE VEHICLE'S MANUFACTURER ALSO BE AWARE OF THIS? AND IF SO, WHY WOULD THEY ASK THE PURCHASER OF THE VEHICLE TO PAY FOR THE REPLACEMENT OF A DEFECTIVE PART, WHETHER IT BE THE VEHICLE MANUFACTURER'S OR ORIGINAL COMPONENTS PROVIDED BY A 3RD PARTY, SUCH AS THE TIRES? WE HAVE NOT YET FINALIZED A RESOLUTION, BUT WANTED TO FILE THIS IN ORDER TO MAKE SURE THERE IS A RECORD OF SUCH TIRE DEFECTS IN CASE IT IS A COMMON DEFECT FOR SAID TIRE.