NHTSA Complaint #11353450 — 2016 CHEVROLET SILVERADO 1500 ENGINE

Complaint Details

ODI Number	11353450
Vehicle	2016 CHEVROLET SILVERADO 1500
Component	ENGINE
Date of Incident	September 6, 2020
Date Filed	September 6, 2020
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I HAVE A 2016 CHEVY SILVERADO HIGH COUNTRY 6.2L ENGINE 8 SPEED TRANSMISSION 38,000 MILES. TRANSMISSION EITHER HESITATES OR SHIFTS ROUGHLY WHEN ACCELERATING. MULTIPLE TIMES WHEN THIS OCCURRED MAKING A TURN IT NEARLY CAUSED AN ACCIDENT IF IT DECIDED TO HESITATE SHIFTING. GM HAS DONE NOTHING ABOUT THIS PROBLEM EXCEPT GIVE CUSTOMER MAGICAL FLUID FIXES THAT DON'T LAST IF THEY WORK AT ALL, THEY ARE NOW ON THE THIRD FLUID INCLUDING THE ORIGINAL FACTORY. THEY'VE BEEN TELLING CUSTOMERS THE TRANSMISSION JUST HAS TO RE-LEARN SHIFT PATTERNS FROM DAY ONE. A FRIEND OF MINE HAS ONE OF THESE TRUCKS AS WELL AND HAD ONE DEALER TELL HIM THAT'S JUST HOW THE TRUCK WORKS. IF THIS IS AN ACCEPTABLE MODE OF OPERATION THEN WHY WAS THE TRUCK ALLOWED ON THE ROAD IN THE FIRST PLACE?

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