NHTSA Complaint #11353431 — 2016 CHEVROLET MALIBU

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11353431
Vehicle	2016 CHEVROLET MALIBU
Component	SUSPENSION
Date of Incident	May 1, 2020
Date Filed	September 6, 2020
Mileage	10 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

WHEN DRIVING, HITTING A BUMP, GOING OVER AN UNEVEN ROAD, OR EVEN PULLING INTO A DRIVE WAY MY CAR MAKES A CREEPING, THUMPING SOUND IN THE REAR. EVEN WHILE IN PARK IF SOMEONE PUSHES DOWN ON THE TRUNK IT MAKES THE NOISE. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT IT WAS THE REAR SHOCK ABSORBERS. I HAD BOTH REPLACED AND THE NOISE HAS GOTTEN WORSE. ALSO, EACH TIME IT RAINS THERE IS WATER UNDERNEATH MY SPARE TIRE AND MY FLOOR GETS WET ON THE BACK ROW.

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