NHTSA Complaint #11353427 — 2017 CHRYSLER PACIFICA

CHECK ENGINE LIGHT IS ON WONT GO OFF MECHANIC SAYS ITS AN ELECTRICAL PROBLEM AND TO LET MANUFACTURE KNOW, VAN HAD BEEN MAKING WEIRD SOUND WHEN BRAKE APPLIED, DEALER SAID IT WAS BRAKE DUST AND ALL WAS OKAY, BUT SOUND STILL PERSISTED AND NOW A YEAR LATER ITS MUCH WORSE THE BRAKE SYSTEM HAS MALFUNCTIONED AND BRAKES DO NOT WORK WHEN TRYING TO STOP, I HAVE TO APPLY BRAKES MULTIPLE TIME SLOWLY AND EVEN THEN SOMETIMES STILL NOT ABLE TO COMPLETELY STOP , TOOK TO A MECHANIC AND TWO SEPARATE MECHANICS STATED THAT ITS A MANUFACTURER ERROR THAT THEY CANT EVEN FIX , HAVE TO GO TO WORK ONLY CAR I HAVE BUT I AM MORE AT RISK , WHILE DRIVING I HAVE TO DRIVE SLOWER THEN SPEED LIMIT , AVOID GOING DOWNHILLS AND SOME TIME HAVE TO RUN RED LIGHTS BECAUSE I CANT STOP . IT IS SO SCARY AND I FEEL HELPLESS BECAUSE I CANT AFFORD ANOTHER VEHICLE, STILL HAVING TO MAKE PAYMENTS ON THE VAN AND AT THIS TIME TRYING TO TRADE IT IN BUT WITH THE BRAKE PROBLEM ITS PUTTING ME AT A LOSS