NHTSA Complaint #11353406 — 2013 KIA OPTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11353406
Vehicle	2013 KIA OPTIMA
Component	ENGINE
Date of Incident	September 5, 2020
Date Filed	September 6, 2020
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

9/5/2020 ROUGHLY 10:00 AM ENTERING THE ONRAMP TO GET ON I10 WEST. CAR LOST ACCELERATION, NEVER REACHED 40 MPH, THIS HAS HAPPENED MULTIPLE TIMES BEFORE, TOOK FOOT OFF GAS, ATTEMPTED TO ACCELERATE, CAR LOST ALL POWER AND TURNED OFF. I WAS ABLE TO PULL ONTO RIGHT SHOULDER AND PARK VEHICLE. CAR WAS TOWED TO MY HOME. I CALLED ALL STAR KIA IN SAN BERNADINO CA, UNABLE TO ASSESS VEHICLE FOR 7 - 10 DAYS. CALLED PALM SPRINGS KIA MULTIPLE TIMES ON EXTENDED HOLD. WHEN WE CONNECTED, I WAS INFORMED THAT MY VEHICLE WOULDNT BE LOOKED AT UNTIL 9/18/2020.

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