NHTSA Complaint #11353375 — 2013 JEEP GRAND CHEROKEE

APRIL '20 RECEIVED RECALL #V62/NHTSA 19V-813 FOR FUEL PUMP RELAY. FUEL PUMP RELAY IS SUSCEPTIBLE TO SILICON CONTAMINATION ON THE RELAY CONTACTS WHICH CAN CAUSE RELAY TO FAIL. "A VEHICLE ENGINE STALL WHILE DRIVING CAN CAUSE A VEHICLE CRASH WITHOUT WARNING. THIS RECALL WAS ISSUED 11/14/19. TO DATE NO REPAIR IS AVAILABLE PER MY CALLS TO THE FCA RECALL ASSISTANCE CENTER, REEDMAN TOLL'S AUTO WORLD (DEALERSHIP WHERE I PURCHASED THE JEEP). I HAVE BEEN DRIVING THE CAR A LIMITED AMOUNT DUE TO THE RECALL. I HAD TO DRIVE THE CAR ON THE PA TURNPIKE FOR A DOCTOR'S APPOINTMENT. I REALIZED THEN HOW MANY PEOPLE WOULD DIE IF MY ENGINE STALLED, WITHOUT WARNING, WHILE I WAS TRAVELING AT 65 MPH. SURROUNDED BY TRACTOR TRAILERS AND CARS. I HAVE CALLED JEEP CORPORATE TELEPHONE NUMBERS AND THE SWITCHBOARD REFERS ME TO THE FCA RECALL ASSISTANCE OR THE DEALER. REEDMAN AUTO WORLD STATED THEY DO NOT HAVE A FIX FOR THE RECALL. IS JEEP NOT FIXING THIS RECALL BECAUSE ANY DEATHS WILL BE COLLATERAL DAMAGE? I WOULD MY VEHICLE FIXED OR A COMPARABLE LOANER CAR. IF YOU ARE NOT THE RIGHT PLACE TO CONTACT PLEASE LET ME KNOW WHO I SHOULD CONTACT. I THINK THIS IS A LIFE THREATENING ISSUE.