NHTSA Complaint #11353265 — 2017 FORD EXPLORER

FORD CONTINUES TO MAKE UNSUCCESSFUL REPAIRS ON CONTINUOUS TRANSMISSION ISSUE DESPITE 6 FAILED ATTEMPTS SINCE FIRST REPORTED OCTOBER 2019 AT ONLY 11,000 MILES. CAR WILL NOT ACCELERATE INTO HIGHER GEAR WHEN TRAVELING AT HIGH RATES OF SPEED. FORD CONTINUES TO NEGLECT MANY WRITTEN NOTIFICATIONS OF DANGEROUS EVENTS CAUSED BY TRANSMISSION FAILURE AS WELL AS BLATANTLY REFUSES TO DIAGNOSE REPORTED ERRORS PRESENT ON CAR AND CONTINUES TO KNOWINGLY AND NEGLIGENTLY PUT ITS CONSUMER AND THEIR PASSENGERS IN DANGER BY REFUSING TO ACKNOWLEDGE ONGOING ISSUE THAT HAS NOW HAD 6 UNSUCCESSFUL REPAIRS MADE TO ATTEMPT TO RESOLVE TRANSMISSION ISSUE. CONSUMER HAS DESPERATELY REQUESTED A FULL REPLACEMENT/REFUND FOR DEFECTIVE VEHICLE FOR HER SAFETY AND HER FAMILY'S BUT FORD HAS REPEATEDLY DENIED 3 BUY BACK REQUESTS NOW CITING THAT ONLY 2 REPAIRS HAVE BEEN MADE WHEN CLEARLY THIS IS NOT THE CASE.