NHTSA Complaint #11353231 — 2013 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11353231
Vehicle 2013 TESLA MODEL S
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 124,600 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

OVER THE LAST 6 MONTHS, MY 2013 TESLA MODEL S BEGAN EXPERIENCING LONG BOOT TIMES, FREQUENT SPONTANEOUSLY REBOOTING, LOSS OF MOBILE CONNECTION AND PROBLEMS WITH THE NAVIGATION SYSTEM. LAST SATURDAY THE CAR BEGAN TO REBOOT CONSTANTLY AND WAS INCAPACITATED ON THE ROAD, REQUIRING A FLAT BED TRUCK ($250). TESLA SERVICE TELLS ME THE ONLY WAY TO MAKE THE CAR FUNCTIONAL AGAIN IS TO PAY OVER $1300 ON A NEW MCU. AS A SOFTWARE DEVELOPER, THIS FEELS SOMETHING TESLA CAUSED THROUGH OVERUSE OF THEIR MEMORY STORAGE SYSTEM AND/OR A PROGRAM BUG ASSOCIATED WITH SAVED NAVIGATION LOCATIONS.

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