NHTSA Complaint #11353200 — 2014 DODGE DURANGO

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11353200
Vehicle 2014 DODGE DURANGO
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage 125,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

THE REAR TAILLIGHT ON THE DECK LIGHT HAS ENCOUNTER WATER INTRUSION CAUSING THE LIGHTS TO FAIL AND NOT ILLUMINATE. ON THIS VEHICLE IT HAS OCCURRED A TOTAL OF FOUR (4) TIMES. EACH REPLACEMENT PART HAS FAILED. THIS SEEMS TO BE A RECURRING ISSUE WITH THE TAILLIGHT ASSEMBLY. DODGE IS NOT COVERING DUE TO VEHICLE AGE EVEN THOUGHT THIS IS RECURRING AND THE HAVE HAD TO THE REPLACE THE LIGHT ASSEMBLY FOUR TIMES. RESEARCH INDICATES THAT THIS IS NOT AN ISOLATED INCIDENT BUT IS BEING EXPERIENCED BY MANY OWNERS OF THIS PRODUCT LINE. DODGE IS NOT TAKING RESPONSIBILITY DUE TO THE VEHICLE AGE, HOWEVER THE FREQUENCY OF OCCURRENCE INDICATES A FAULTY PRODUCT ON THEIR BEHALF AND LEAVES THE VEHICLE WITHOUT THE REAR TAILLIGHT ASSEMBLY WORKING. FAILURE CAN HAPPEN AT ANY TIME WITH NO NOTICE, LEAVING THE VEHICLE VULNERABLE TO REAR END COLLISION.

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