NHTSA Complaint #11353030 — 2020 HONDA CIVIC
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11353030 |
| Vehicle | 2020 HONDA CIVIC |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
AS SOON AS I DROVE OFF THE LOT WITH MY BRAND NEW 2020 HONDA CIVIC LX WITH ONLY 13 MILES ON IT I IMMEDIATELY HEARD A THUD COMING FROM THE LEFT SIDE OF THE PASSENGER FRONT TIRE AS TIME WENT ON I STARTED HEARING CLICKING NOISES WHEN I WOULD TURN I TOOK THE VEHICLE IN FOR AN OIL CHANGE AND MENTIONED THE SOUNDA COMING FROM THE FRONT END AND THE DEARLY STATED THEY COULD NOT REPLICATE THE NOISE. I CONTINUED TO DRIVE THE VEHICLE AND THE SOUND HAVE BECOME MORE AND MORE FREQUENTLY NOTICEABLE I RETURNED IT TO THE DEALERSHIP AND WAS TOLD I NEED A NEW AXEL. NOW I AM TOLD I HAVE TO DRIVE IT FOR ANOTHER 10-15 DAYS LIKE THIS DUE TO A NATIONAL BACK ORDER I AM CONCERNED FOR MY SAFTY. THIS IS A BRAND NEW CAR THAT I AM INVESTING IN AND SHOULD NOT HAVE TO WORRY ABOUT ANY OF THESE SAFTY ISSUES WHILE I AM ON THE ROAD TO WORK.
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