NHTSA Complaint #11352853 — 2019 RAM 1500

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER, SHUT-OFF AND RESTARTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE LITHIA CHRYSLER JEEP DODGE OF BILLINGS DEALER LOCATED AT 2229 KING AVE W, BILLINGS, MT 59102, WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE, AND STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER FOUR TIMES. THE TECHNICIAN SUGGESTED THAT THE ENGINE NEEDED TO BE REPLACED HOWEVER, WHEN MADE AWARE OF THE FAILURE, THE MANUFACTURER DECLINED TO PAY FOR THE ENGINE REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000. THE VIN WAS NOT PROVIDED.