NHTSA Complaint #11352832 — 2010 FORD ESCAPE SUSPENSION

Complaint Details

ODI Number	11352832
Vehicle	2010 FORD ESCAPE
Component	SUSPENSION
Date of Incident	August 17, 2020
Date Filed	September 2, 2020
Mileage	63,810 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE FRONT SUSPENSION FAILED AND CAUSED THE PASSENGER'S SIDE FRONT WHEEL TO FAIL. THE CONTACT WAS ABLE TO MOVE THE VEHICLE ONTO THE ROAD SHOULDER AND FOUND THE THAT THE FRONT SUSPENSION HAD FRACTURED AND SEPARATED. THE VEHICLE WAS TOWED FILLBACK FORD ' RICHLAND CENTER (2410 US 14 RICHLAND CENTER, WI 53581, (608) 647-5400). THE DEALER INSPECTED THE VEHICLE AND FOUND THAT THE FRONT SUSPENSION SUBFRAME FRACTURED DUE TO CORROSION. THE DEALER REPLACED FRONT SUBFRAME K-FRAME, THE AXLE, CONTROL ARM, AND TIE ROD. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 63,810. INVALID VIN. *BF

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