NHTSA Complaint #11352829 — 2017 SUBARU OUTBACK
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11352829 |
| Vehicle | 2017 SUBARU OUTBACK |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 39,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
THIS 2017 OUTBACK SUDDENLY LOST ALL ELECTRICAL POWER. EVEN JUMP STARTING THE VEHICLE WAS DIFFICULT. THEE SERVICE THAT CAME TO JUMP THE CAR SAID THEY HAVE SEEN A LOT OF SUBARU'S NEEDING TO BE JUMPED AND THIS WAS FROM A SUBARU'S ROADSIDE SERVICE PROVIDER. PUTTING THE BATTERY ON A CHARGER WOULD NOT HELP. I BROUGHT THE CAR TO THE SUBARU DEALERSHIP WHERE WE PURCHASED THE CAR. THEY SAID THE BATTERY WAS BAD AND NEEDED TO BE REPLACED. THEY DID NOT CHECK THE CHARGING SYSTEM SAYING IT WAS DEFINITELY THE BATTERY. AT A COST OF $165.78 THE BATTERY WAS REPLACED. THIS SEEMED VERY ODD TO ME THAT THE BATTERY WOULD ALREADY BE BAD AFTER THREE YEARS. I DID SOME INTERNET CHECKING AND FOUND OUT THERE ARE MANY PEOPLE EXPERIENCING THE SAME ISSUE. NOTHING WAS LEFT ON IN THE CAR BUT IT WAS NOT BEING DRIVEN EVERYDAY AS IT ONCE HAD. SEEING HOW MANY PEOPLE ARE HAVING THIS ISSUE I WAS WONDERING WHY THERE HAS NOT BEEN A RECALL FOR THIS MODEL AND YEAR?
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