NHTSA Complaint #11352757 — 2013 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11352757
Vehicle 2013 TESLA MODEL S
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 35,735 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

IN EARLY JUNE 2019, THE TOUCHSCREEN IN MY 2013 MODEL S P95+ STARTED TO MALFUNCTION. IT WAS UNRESPONSIVE, GOES BLACK ETC. THEN ONE DAY, A GOOEY SUBSTANCE STARTED TO LEAK FROM INSIDE AND ONTO THE CENTER CONSOLE OF THE VEHICLE. I TOOK IT TO THE DANIA BEACH, FLORIDA DEALERSHIP. I WAS INFORMED THAT THE DISPLAY ADHESIVE WAS LEAKING DUE TO HEAT. THEY REPLACED THE ENTIRE MCU UNIT AT A COST OF $1,200. THIS IS APPARENTLY A KNOWN ISSUE RELATED TO THE SCREEN. LESS THAN A YEAR LATER, THIS PAST 08/31/2020, THE SAME THING STARTED TO HAPPEN TO THE MAIN INSTRUMENT PANEL. BOTH OF THESE ISSUES ARE APPARENTLY KNOWN PROBLEMS AND RENDER THE CAR UNSAFE TO DRIVE.

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