NHTSA Complaint #11352757 — 2013 TESLA MODEL S
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11352757 |
| Vehicle | 2013 TESLA MODEL S |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 35,735 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
IN EARLY JUNE 2019, THE TOUCHSCREEN IN MY 2013 MODEL S P95+ STARTED TO MALFUNCTION. IT WAS UNRESPONSIVE, GOES BLACK ETC. THEN ONE DAY, A GOOEY SUBSTANCE STARTED TO LEAK FROM INSIDE AND ONTO THE CENTER CONSOLE OF THE VEHICLE. I TOOK IT TO THE DANIA BEACH, FLORIDA DEALERSHIP. I WAS INFORMED THAT THE DISPLAY ADHESIVE WAS LEAKING DUE TO HEAT. THEY REPLACED THE ENTIRE MCU UNIT AT A COST OF $1,200. THIS IS APPARENTLY A KNOWN ISSUE RELATED TO THE SCREEN. LESS THAN A YEAR LATER, THIS PAST 08/31/2020, THE SAME THING STARTED TO HAPPEN TO THE MAIN INSTRUMENT PANEL. BOTH OF THESE ISSUES ARE APPARENTLY KNOWN PROBLEMS AND RENDER THE CAR UNSAFE TO DRIVE.
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