NHTSA Complaint #11352424 — 2019 MAZDA MAZDA3

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11352424
Vehicle 2019 MAZDA MAZDA3
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

FROM A FULL STOP AND FOOT ON THE BRAKE PEDAL, MOVE FOOT TO HIT THE GAS PEDAL AND A DELAY OR LAG IS EXPERIENCED ABOUT 50% OR MORE OF THE TIME. THE REGIONAL MAZDA EXPERT AND DEALERSHIP HAVE VERIFIED THE PROBLEM AND NOTHING BUT EXCUSES WHY THEY CANNOT FIGURE OUT HOW TO FIX IT HAVE BEEN STATED, THEREFORE I HAVE BEEN LIVING WITH IT FOR OVER 20K MILES ON A NEW CAR. WHILE STARTING FROM A FULL STOP AND FORGETTING ABOUT THE DELAY IN PROPULSION, IT HAS CAUSED SEVERAL NEAR-MISS ACCIDENTS FROM ONCOMING VEHICLES. WHEN I HIT THE GAS PEDAL, I EXPECT THE CAR TO MOVE FORWARD!! THIS IS DANGEROUS!! THE DEALERSHIP DOES NOT HAVE A SOLUTION AND IS POINTING TO MAZDA JAPAN FOR A SOLUTION, BUT NOTHING FOR OVER A YEAR NOW.

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