NHTSA Complaint #11352367 — 2009 FORD ESCAPE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11352367 |
| Vehicle | 2009 FORD ESCAPE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | KY |
Consumer Description
WHILE DRIVING OR STATIONARY, THE POWER STEERING ASSIST FAILS AND DEFAULTS TO MANUAL STEERING. THIS HAS HAPPENED ON CITY ROADS, HIGHWAYS, AND STATIONARY. THE STEERING WHEEL WILL ACTUALLY SNAP BACK WHILE HOLDING IT STEERING. THE AIR CONDITIONER FAILS TO WORK WHEN THIS HAPPENS AS WELL. THIS HAS PERIODICALLY BEEN HAPPENING EVEN THOUGH THE DATE LISTED IS TODAY. FORD WAS CONTACTED AND ADVISED MY VEHICLE WASN'T MANUFACTURED AT THE SPECIFIC PLANT SO IT SHOULDN'T HAVE ANY ISSUES (EVEN THOUGH IT'S EXPERIENCING THE EXACT ISSUES AS THE RECALL) AND RECOMMENDED I TAKE IT TO A DEALERSHIP AND PAY $1500+ OUT OF POCKET TO CORRECT THE ISSUE.
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