NHTSA Complaint #11352367 — 2009 FORD ESCAPE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11352367
Vehicle	2009 FORD ESCAPE
Component	ELECTRICAL SYSTEM
Date of Incident	August 31, 2020
Date Filed	August 31, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

WHILE DRIVING OR STATIONARY, THE POWER STEERING ASSIST FAILS AND DEFAULTS TO MANUAL STEERING. THIS HAS HAPPENED ON CITY ROADS, HIGHWAYS, AND STATIONARY. THE STEERING WHEEL WILL ACTUALLY SNAP BACK WHILE HOLDING IT STEERING. THE AIR CONDITIONER FAILS TO WORK WHEN THIS HAPPENS AS WELL. THIS HAS PERIODICALLY BEEN HAPPENING EVEN THOUGH THE DATE LISTED IS TODAY. FORD WAS CONTACTED AND ADVISED MY VEHICLE WASN'T MANUFACTURED AT THE SPECIFIC PLANT SO IT SHOULDN'T HAVE ANY ISSUES (EVEN THOUGH IT'S EXPERIENCING THE EXACT ISSUES AS THE RECALL) AND RECOMMENDED I TAKE IT TO A DEALERSHIP AND PAY $1500+ OUT OF POCKET TO CORRECT THE ISSUE.

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