NHTSA Complaint #11352354 — 2014 FORD FOCUS VEHICLE SPEED CONTROL

Complaint Details

ODI Number	11352354
Vehicle	2014 FORD FOCUS
Component	VEHICLE SPEED CONTROL
Date of Incident	August 31, 2020
Date Filed	August 31, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

FORD DEALERSHIP WOULD NOT REPAIR MY TRANSMISSION CONTROL MODULE/ SHUDDER EVEN THOUGH IT IS COVERED UNDER WARRANTY, BECAUSE "IT HAD NOT FAILED BAD ENOUGH YET". THEY ARE AWARE OF THE ISSUE AND SAID THE PART WAS FAILING. IF THE PART HAD NOT FAILED BAD ENOUGH YET, THEN I WOULD BE RESPONSIBLE FOR THE FEES.

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