NHTSA Complaint #11352340 — 2017 SUBARU OUTBACK

THE BATTERY DIED WITH LESS THAN 30K MILES ON IT. AFTER JUMP STARTING AND DRIVING THE CAR TO RECHARGE THE BATTERY, IT WOULDN'T HOLD A CHARGE. AFTER JUMPING, THE CAR HAD MULTIPLE FEATURES THAT WOULD NOT WORK -- WINDOWS WOULD NOT OPEN, HATCH WOULD NOT OPEN. I HAD A NEW BATTERY INSTALLED ON 4/17/20 (MILEAGE 29,554) AND THEY RESET THE WINDOWS & HATCH TO FUNCTION PROPERLY. IN JUNE, THE BATTERY WAS DEAD AGAIN, AND I HAD TO GET IT SERVICED AGAIN TO HAVE THE WINDOWS & HATCH RESET (MILEAGE 29,971). FINALLY, ON 8/30, THE BATTERY WAS COMPLETELY DEAD, DESPITE SHOWING NO INDICATION OF LOW CHARGE OR RELIABILITY FOR SOME TIME. I COULD HEAR A CLICKING IN THE HATCH THAT MAKES ME THINK THERE IS SOME TRIGGER THERE DRAINING THE BATTERY.