NHTSA Complaint #11351947 — 2013 GMC YUKON

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11351947
Vehicle	2013 GMC YUKON
Component	STRUCTURE:BODY
Date of Incident	August 4, 2020
Date Filed	August 29, 2020
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

5 CRACKS LOCATED ON THE INTERIOR DASHBOARD. THESE CRACKS VARY IN SIZE BUT ARE LOCATED ACROSS THE LENGTH OF THE DASH. THERE ARE CRACKS COMPROMISING THE SUPPORT STRUCTURE FOR THE SPEAKER IN THE MIDDLE OF THE DASH AND ALSO THE PASSENGER AIRBAG. INTERVENTIONS USED TO PREVENT THIS FROM OCCURRING AS RECOMMENDED BY GM ARE: CAR IS GARAGE KEPT AND REFLECTIVE MATERIAL IS USED WHEN PARKED OUTSIDE. THESE RECOMMENDED INTERVENTIONS DO NOT WORK. DUE TO THE VOLUME OF CUSTOMERS WITH THIS EXACT SAME ISSUE OR CONCERN, I STRONGLY ENCOURAGE FURTHER INVESTIGATION AND ACCOUNTABILITY FOR GM TO RESOLVE.

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