NHTSA Complaint #11351914 — 2013 SCION FR-S

BROUGHT MY CAR IN FOR THE J02 RECALL AS MANDATED BY CALIFORNIA DMV. I EXPRESSED CONCERNS OVER THE RECALL REPAIRS BEFORE WORK WAS DONE, DUE TO THE ALARMING NUMBER OF DEALERSHIP ISSUES AND THIS RECALL. THE SERVICE AGENT ASSURED ME THEY UNDERSTOOD THE COMPLEXITY OF THE REPAIR AND THAT THE TECHNICIANS WERE ADEQUATELY TRAINED. PICK UP MY CAR A WEEK LATER, AND HAVE ENGINE PROBLEMS WITHIN 30 MILES. BROUGHT IT BACK IN AND TOLD THEM WHAT THEY WOULD FIND IN THE OIL SUMP BEFORE THEY OPENED IT (METAL SHAVINGS AND SILICONE). I KNEW THIS BECAUSE OF ALL THE OTHER FRS OWNER ISSUES. SURE ENOUGH THEY FIND EXACTLY THAT IN THE OIL SUMP/PICKUP SCREEN. DEALER CLAIMED THAT WAS THEIR PREVIOUSLY AND NOT FROM THEIR WORK, BUT ASSURED ME THE ENGINE WAS RUNNING FIND WITH GOOD OIL PRESSURE. I EVEN ASKED WHAT WOULD HAPPEN IF I HAD THOSE PROBLEMS AGAIN, I WAS TOLD WE WILL CROSS THAT BRIDGE WHEN WE GET THERE. SO I DROVE IT TO WORK, AND HAD ENGINE FAILURE BEFORE I EVEN GOT INTO THE PARKING LOT. HAD TO PAY FOR A TOW TRUCK TO GET IT BACK TO THE DEALERSHIP. THEY CHARGED ME A 1200 DOLLAR DEPOSIT TO EVEN DIAGNOSE THE PROBLEM ONLY TO LATER TELL ME THAT CORPORATE TOYOTA NOR THE DEALERSHIP WILL BE TAKING ANY RESPONSIBILITY. I WAS TOLD I EITHER CAN TRADE IT IN (MINUS THE 3600 DOLLARS FOR ENGINE DISASSEMBLY WHICH I WAS FORCED INTO, DID NOT SIGN ANYTHING). I WANTED TO TAKE THE CAR BACK AND GET IT REPAIRED ELSE WARE BUT WAS TOLD I CANNOT HAVE THE VEHICLE BACK EITHER. I AM OUT THOUSANDS OF DOLLARS AND MY TRANSPORTATION TO AND FROM WORK WITH NOTHING I CAN DO ABOUT IT.