NHTSA Complaint #11351843 — 2011 CHEVROLET CRUZE VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Complaint Details

ODI Number	11351843
Vehicle	2011 CHEVROLET CRUZE
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	August 1, 2018
Date Filed	August 28, 2020
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE WINDSHIELD DEFROSTER FAILED TO OPERATE AS DESIGNED. THE CONTACT CONTACTED RIVERVIEW CHEVROLET (1063 LONG RUN RD, MCKEESPORT, PA 15132, (888) 733-9695) WHO DIAGNOSED THAT THE DEFROSTER NEEDED TO BE REPAIRED AND THE DASHBOARD HAD TO BE DETACHED AND RE-ATTACHED TO DO SO. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL REGARDING THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

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