NHTSA Complaint #11351789 — 2013 CADILLAC SRX UNKNOWN OR OTHER

Complaint Details

ODI Number	11351789
Vehicle	2013 CADILLAC SRX
Component	UNKNOWN OR OTHER
Date of Incident	August 28, 2020
Date Filed	August 28, 2020
Mileage	64,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

SHIFT TO PARK ERROR-CAR NOT REGISTERING WHEN IN PARK. SYSTEM DISPLAY SAYS "SHIFT TO PARK" AFTER MOVING SHIFT CONTROL TO THE PARK POSITION. WILL NOT ALLOW ME TO SAFELY SHUT DOWN/TURN OFF VEHICLE. HAS HAPPENED A COUPLE OF TIMES NOW WHILE STATIONARY IN PARKING LOT AND IN MY GARAGE. I AM NOT SURE IF CAR IS ACTUALLY IN PARK OR NOT AND AM AFRAID VEHICLE WILL ROLL. HAS HAPPENED A FEW TIMES, THE FIRST FEW TIMES I COULD JIGGE THE SHIFT CONTROL AND IT WOULD CLEAR THE ERROR. NOW I HAVE TO REBOOT MY SYSTEM TO SHUT THE CAR DOWN.

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