NHTSA Complaint #11351778 — 2012 CHEVROLET VOLT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11351778
Vehicle 2012 CHEVROLET VOLT
Component ENGINE
Date of Incident
Date Filed
Mileage 80,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

MY CAR HAS HAD ONGOING PROBLEMS WITH POWER PROPULSION, ELECTRICAL SYSTEM, AND START-UP SINCE NEW AND SEVERAL ITEMS WERE REPLACED IN 2017. I PURCHASED 6 YEAR / 100,000 EXTENDED WARRANTY WHEN NEW. SEVERAL ITEMS HAVE BEEN REPLACED. BUT UPDATES ARE NEEDED TO KEEP THE CAR RUNNING PROPERLY. NOW THE WARRANTY HAS EXPIRED BUT THE VEHICLE STILL NEEDS UPDATES TO RUN PROPERLY AND THE DEALER WANTS PAID TO INSTALL UPDATES. THIS IS A SCAM IF THE CAR WONT RUN WITH OUT BEING UPDATED YEARLY. I HAVE A VIDEO OF THE CAR IN 2017 WHEN I STARTED IT UP AND IT SOUNDED AS THOUGH IT WAS GOING TO BLOW UP. I COULDN'T SHUT IT OFF AND CALLED ONSTAR TO SHUT OFF THE VEHICLE. THAT IS WHEN SEVERAL ITEMS WERE REPLACED. THE CAR IS IN THE DEALERSHIP AGAIN FOR ANOTHER UPDATE. 8-28-20. THERE WAS AN UPDATED PERFORMED 11-11-19 AND 10-10-18. IT SEEMS AS THOUGH THERE IS ALWAYS AN UPDATE BEING PERFORMED.

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